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Northeastern British Columbia

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Dawson Creek

Thursday, December 27, 2018

 

Date Posted:

December 27, 2018

Job Order #
dc1518
Full/Part-time:

Full-time position
Hours: Expected to be 8 - 10 hours shifts, with some after-hours support required as needed

Employer/Location:

ESW-IT
Fort St John or Dawson Creek, BC

Job Title:

IT Field Services Consultant

Starting Date:

ASAP

Wages:

 

Qualifications:

Key Knowledge, Skills and Experience

  • Advanced knowledge of MS Windows OS, MS Office products, PC hardware, networking, printers, personal wireless devices (Both Apple and Android), and remote access (Citrix, RSA, VPN) are required.
  • Supervision of third-party contractors performing IT-related installations or maintenance may be required.
  • Post-secondary education in a computer related discipline such as a Computer Engineering Technology diploma and at least 3 years’ experience in a technical support role OR an appropriate combination of education and experience required.
  • Comptia A+, Network + and PDI+ certifications are desirable.
  • Experience working within ticketing/tracking software is required.
  • Experience working with Security cameras, and associated hardware.
  • Point to Point Wireless experience, app virtualization knowledge, would be valuable skills.
  • Project coordination experience and system deployment knowledge would be valuable skills for the candidate to possess.
  • Telephone, fax, data, and wireless radio communications support for remote facilities and offices may be required.
  • Network and fiber optic cable installation and termination experience are desirable.
  • Candidate must be client focused and possess advanced client service skills.
  • Proficient verbal and written English skills are required.
  • Candidates must be capable of contributing in a team environment, and be competent working independently.
  • Candidates will be required to work efficiently under pressure and remain calm in stressful circumstances.
  • Strong organizational and prioritizing skills are required.
  • Candidates must possess high ethical standards and be trustworthy.
  • Candidates must have the ability to think logically and be capable of analyzing complex problems.
Duties:

Candidates will be from the Fort St John or Dawson Creek area and will be providing support at various client sites within the Fort St John & Dawson Creek areas.

Primary Focus

  • Assist our clients by working on a variety of IT-related projects, providing additional or backfill coverage when required, and providing hardware, infrastructure, and/or application support functions in the field. Support can be expected to be provided both in person as well as remotely.
  • This position will require traveling to and working at remote sites.
  • You will be supplied with a mobile device to ensure our clients have support at all times.
  • The successful candidate must be client centric (internal or external) and must have excellent client service skills.

For additional information, see https://eswit.com/careers/209-it-field-services-consultant-fort-st-john-bc-job-field1901.html .

How to Apply:
Email your resume and cover letter to field1901@eswit.com .
In your cover letter, kindly include:
  • Where you saw this position advertised
  • If you were referred to this position, the name of the ESW co-worker who referred you.
  • Only applicants eligible to work in Canada will be considered.

To view all job postings, see our website at   http://www.eswit.com/careers.html .

Closing Date:

 

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